Shipping and Delivery Policy

1. No physical shipment

Nextcrafter Labs (OPC) Private Limited does not sell, pack, or ship physical goods. There is no courier, no delivery address to collect, no shipping charge, and no customs process for a NextCrafter product. A delivery address is not required to buy Binge, Yantra, Vastra, Yatra, Mitra, Sutra, or another agent we publish.

2. When you receive the product

Delivery means electronic access to the software you paid for, on that product's website, for the account you used at checkout.

• Access is turned on when Razorpay confirms the payment, and in all cases within 24 hours of that confirmation.
• You do not receive a parcel. You sign in on the product website with the email used for the purchase.
• There is no shipping fee because nothing is shipped. The only amounts are the product price and GST, where GST applies, as shown before you pay.

3. If access does not arrive

If you cannot use the product within 24 hours of a successful payment, email support@nextcrafter.com with the subject "Access not delivered" and the Razorpay payment id. We will either turn on access or refund that payment in full. A refund in this case is initiated within 7 business days of your email, to the original payment method. The Cancellation and Refund Policy has the rest of the refund rules.

4. Place of supply

The supplier is Nextcrafter Labs (OPC) Private Limited, 43, Residency Road, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560025, India. Tax treatment is shown on the invoice. This policy does not change the invoice.